Need Help?
Let's Talk.
Whether you have a beauty question or need a hand with your order, we’re here to help.
Live Chat
Live Chat
Get instant help from a Bobbi Brown Makeup Artist right from your computer.
Mon - Fri: 9am–10pm EST
Sat: 9am-8pm EST
Sun: 9am–8pm EST
Live Chat
TEXT US
Send a text from your phone to our Makeup artists.
Mon-Fri: 10 AM-11 PM EST
Saturday: 12 PM-8 PM EST
Sunday: 12 PM-11 PM EST
Photo Live Chat
Photo Live Chat
Upload your photo for real-time tips from a Bobbi Brown Makeup Artist (it’s just like Live Chat but even more personalized).
Mon - Fri: 9am–10pm EST
Sat: 9am-8pm EST
Sun: 9am–8pm EST
Live Chat
EMAIL AN ARTIST
No time to chat? Email a Bobbi Brown Makeup Artist and we will respond within 24-48 hours (if not sooner).
Live Chat
Your Order
Our Customer Service team is available to help with your order & tech questions.
Mon - Fri: 9am–10pm EST
Sat: 9am-8pm EST
Sun: 9am–8pm EST
We appreciate your understanding that our customer care center is currently operating between the hours of 9am - 10pm eastern time Monday - Friday and 9am - 8pm Saturday and Sunday.
To start a chat, click here. You may also reach us via email at bobbibrownservice@bobbibrown.com. We look forward to serving you.